CEDIM Mali provides technical assistance and maintenance to its customers whenever they need it.
We provide 24/7 technical support for technical issues and product maintenance.
We strive to offer the best quality of service at all levels of customer relationship and attach particular importance to after-sales service.
Our maintenance services include:
- repair or replacement of equipment;
- corrective maintenance(remote or on site);
- preventive or/and planned maintenance;
- changes in technical configurations;
- supply of spare parts;
- configuration control;
- testing tools.
In all cases, we strive to respond as quickly as possible to any problem and to propose a solution that ensures our customers optimal satisfaction.